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Cancellation Policies

  /  Cancellation Policies

TERMS AND CONDITIONS OF THE EXCURSIONS

Once the excursion provided by Destiny Caribbean Tours has been acquired, these conditions are fixed and obligatory. All excursions are subject to change without notice. Descriptions, departure times, itineraries, price, and location can be altered and may vary due to unforeseen circumstances. The descriptions, schedules and time of the tour are based on estimated times. Changes are unavoidable and can be made at the sole discretion of Destiny Caribbean Tours.

 

 

CANCELLATION AND RETURN POLICIES

Tours can be cancelled by Destiny Caribbean Tours for any reason or cause. In the case of a cancellation, your only recourse is the refund of the amount paid for the cancelled activity. Tours can be cancelled or modified by Destiny Caribbean Tours depending on the number of customers participating. Some excursions require a minimum number of clients to operate. If the minimum number of clients is not reached, the excursions can be cancelled and the full refund will be offered.

 

 

CANCELLATION BY THE CUSTOMER

Cancellation notified 48 hours before the pick-up time for the activity: Full refund received by Destiny Caribbean Tours. Cancellation notified 24 hours before the pick-up time for the activity: 50% refund of the total purchase. Cancellation with less than 24 hours’ notice: No refund. Cancellations related to climate: Non-refundable. Please review below, our weather-related policy.

 

 

POLICIES RELATED TO CLIMATE

There are times when the weather does not cooperate with our activities. Keep in mind that all our excursions are outdoors. However, Destiny Caribbean Tours can cancel field trips due to weather. In these cases, we will do what we can to accommodate our clients another day on the same excursion or accommodate them on another alternative excursion. In case of economic return will be made by the same method in which it was paid by the client, Destiny Caribbean Tours, will not pay the fees that third parties may have charged as part of their fees for using their platforms such as PayPal, Cards, Cash on delivery, Bank transfers, Payments via mobile, Online banks etc.